- Advanced Edition
The eLiveService Advanced Edition aims to provide middle-sized and larger businesses with a complete hosted solution for them to improve customer service while increasing operator productivity and reduce overall support costs.
The Advanced Edition enables businesses to easily
manage and report online customers and/or employees
communications and helps them learn about their
expectations and better anticipate their needs.
The Advanced Edition includes:
- all features for administrators
- all features for operators
- graphical configuration of the visitor interface to suit corporate look and feels.
- Free Edition
eLiveService provides a Free Edition for small businesses willing to offer live customer service on their websites and increase sales opportunities on the web.
All functions are available in this version for
both administrators and operators .
The difference between the Advanced Edition and
the Free Edition lies in the visitor's dialog
windows which cannot be configured to suit graphical
Moreover, the free version enables you to create
only 2 operator accounts.